Testimonials

"It is my great pleasure to inform you of the outstanding service and customer support that Jason Smith has provided me over the past year. I initially contacted Jason around April of 2012 and really knew nothing about Aerotronics at the time. I was amazed at the time Jason gave me to explain many things that must have been common knowledge to him. He took the extra time to make sure that I knew enough about what I was trying to do to make the right decisions. His willingness to help and courtesy represent the company in the best way possible. As a manager of people myself, I know the difficulty in finding people like Jason that can mean the difference in future business by having happy customers. People never forget when they are dissatisfied or greatly pleased as a customer. When someone can make that difference, it can have either devastating effects or tremendous beneficial effects on a business. Jason has made me a greatly pleased customer and I will always give Jason my business for doing so. I consider you fortunate to have him on your team and lucky to have found him. I just wanted to make sure that you knew how customers like myself felt about your staff."
- Dave M

“Please allow me to express my sincere appreciation for the outstanding work your staff recently completed on my Murphy Moose experimental aircraft. Words cannot convey the depth of my respect for your company, employees and avionics knowledge. Everyone I met was cheerful, expressed a genuine interest in their work and all were willing to immediately answer any questions I had. I want to specifically commend the cheerful, hardworking and tremendous job they Jason, Andre and Paul individually performed. They each tackled several unexpected, unique issues with aplomb while maintaining consistent progress toward a timely schedule. Please extend my sincere appreciation to these outstanding employees. They are indeed an asset to your business!”
- Ted W

“A big thank you with sincere appreciation for the time and effort you and your staff devoted to the installation of two Garmin G600 systems in our Cessna 414A. It is excellent equipment and has exceeded all expectations of operation and performance. The installation of the Garmin G600 systems is the second retrofit of Garmin avionics by Aerotronics from the original equipment...It is indeed a pleasure to have a pleasant voice answer the telephone when we call and to be greeted in the same friendly manner when walking in the door. You and your staff are always available to answer our questions whether by telephone or in person which is appreciated. It is without reservation I recommend Aerotronics for the installation of new avionic equipment or repair of existing avionics. Thanks again for your time and effort.”
- Richard W

“I can’t say enough of what quality of service I have received from Aerotronics. It is a relief to know that I used your services and I can’t believe I even considered using anyone else. From the design and equipment needed, the work was A1. Thank you for guiding me throughout the process. Of the many changes I have made, at any given time you never made me feel like I was slowing your guys down. You accommodated on every single thing right down to the master switch, 5 minutes before you were going to cut it. Hats off to Jason and Gary and your technicians. Thanks again for a dream come true, to have a panel of this quality. It blows me away! I really appreciate it Gary and Jason. Highly recommend your company to anyone.
- Mark K

I wanted to let you know how incredibly pleased I am about the recent work you performed on our Cessna 310. I am impressed not only with the quality of the installation, but also the professionalism of the staff and customer service that goes way beyond the call of duty. I hope to have a Garmin G600 PFD/MFD and an STEC autopilot installed in the next 12-24 months. You can definitely count on my business.”
- Jason B

“I can’t say enough about the folks at Aerotronics and the Panel they produced for my RV-8. They were involved up front in the design with many practical and useful suggestions based on their extensive knowledge and experience. The Panel was delivered on time and included complete and understandable documentation. The workmanship and quality of the Panel speaks for itself….EVERYONE who sees it comments on the craftsmanship and appearance. I am very pleased that I chose Aerotronics to build the Panel for my RV-8.”
- Dick G

“I wanted to let you know how much I appreciate the fine job you and your staff did on installing a Garmin 530W, moving the 430 and KWX 56 in the stack of my Baron. Of special note was the list of items in addition to the avionics which needed attention. Gordon Dewey allowed me to select the items I wished repaired along with an estimate about the time and cost required. It was a great experience. My thanks to you, Gordon and the fine group of folks working with you at Aerotronics. I highly recommend Aerotronics to all of my flying friends for the professional and courteous service which you provide on a consistent basis.”
- Jerry G

“I just returned from Billings MT with my panel from Aerotronics. I consider their workmanship and customer service absolutely first rate. I started talking with them at OSH-07 and really got down to details in late Nov 07. With the final details tendered in December 07. The panel is basically a night VFR panel with a Garmin SL30 with GS/MB. The core of the panel is the AFS-3500. All the detailing and wiring is absolutely great. The service was great and they went over every detail with me to insure that I got exactly what I wanted. Included is one year of after-market service that I have already exploited. I picked up the panel (a 1000 mile drive) as I wanted to get a bit of training on the panel and the wiring. I spent the morning with Jason and Andre who were great. Aerotronics is a FAA repair shop so the EXP section is a separate facility. It is a big shop and they are working on a lot of certified panels as well as a lot of $100K+ experimental panels. My job was probably one of their smaller jobs, but I was always treated with the utmost respect and consideration. They were recommended to me by Wally Anderson of Synergy Air training center in Eugene OR. I took Wally's recommendation even though Aerotronics was not the cheapest. I was not disappointed. I picked up my panel as delivery is a big expense (insurance/packaging) and for the same cost, my wife and I had a great trip to Montana. We saw Yellowstone, Little Big Horn, the Art Museum in Billings and the highlight of the trip, the Potato Museum in Blackfoot, Idaho.”
- Mike A

“Just writing to say thanks for the wonderful job on our Bonanza. Everything works as advertised and the installation is exceptionally clean. Your shop does excellent work and will come highly recommended to anyone who asks us who they should use for Avionics installation or repairs. Not only was the work done very well, but your hospitality was also great. Something you don’t see anymore, hardly!!! We definitely feel comfortable in our decision of choosing Aerotronics for our Avionics work. Thanks again, if we ever switch airplanes or do more upgrades we’ll be coming your way.”
- Jim M & Jay S

“I could not be happier with my panel and everyone who sees it agrees. The layout and workmanship was first rate and we have not had any problems. Thank you for the note and for the great work you do.”
- Dave K

“I have never had one problem with Aerotronics. I fly from Seattle to have them work on my plane. Their work is sooo much better than anyone in Seattle. Steve Vold is as honest as the day is long…in fact he stuck to his estimated pricing even though they had many more hours into the project. My panel was a 3 piece just like you see but old radios in the stack and a poor arrangement, so they cut new panels and IMPROVED the mounting …now they don’t shake when the Jake starts up..lol. I LOVE what they did, take it up there; you will be a HAPPY GUY. Cal Steve at 406-259-5006 he will treat you right, that I promise and the airplane will be done right!”
- Gary A

Jason, FYI I got my D120 back from Dynon. It worked fine so I flew my plane home to Reno/Stead yesterday. No problems at all. I really love the panel and especially the Garmin 430! Flying with that GPS is so cool! Aerotronics service is tops and I let people know that admire my panel...
-Paul W

“I bought a panel from Aerotronics for the following reasons: 1) Expertise 2) Delivery time 3) Price 4) Commitment to a long term relationship. Having never built a panel, I knew that there was a lot I didn’t know. The Aerotronics team coached me as to what to buy, based on my needs, and what NOT to buy. They also had a profound understanding of how various components interfaced with each other and the ramifications to consider based on my choices. Aerotronics said, “We’ll take care of you.” And they did.”
- John H

“Last and most important, the work that all of you did is “OUTSTANDING” to say the least. It was quite a long “dog and pony show” when it came to additional cost and time incurred but the satisfaction and safety enhancement cannot be measured as a comparison. I’m so happy with the end results and the management has nothing but great support and comments regarding the updates.”
- Leon B

“This letter to you and your fine technical staff at Aerotronics is long overdue. I want to thank you and your staff for the excellent work they did on the installation of the PMA6000 audio panel and Garmin SL40 Communication radio. Steve, your recommendation of this combination and your expert installers work has produced for me a faultless and very functional combination. So, thank you all!
- Frederick B